The essence of hotel benchmarking is “analysis of the competition” and comparison with competitors so that the represented hotel may guide its management drawing upon a vast source of ideas, solutions and examples from the rich and varied hotel panorama. The aim of benchmarking is to analyse weak points to discover their causes so as to find effective solutions by actuating the appropriate changes. Thanks to advanced benchmarking tools and analyses a hotel establishment is able to accurately place itself with regards to supply and demand while measuring its performance according to precise key indicators.

Grazie ad avanzati strumenti ed analisi di benchmarking una struttura alberghiera è in grado di collocarsi correttamente tra domanda e offerta misurando la propria performance in base a precisi indicatori chiave.

OMNIAPRIVILEGE HCM can produce feasibility studies from the initial stages of conception to the opening of the establishment and into its continued management. Once an analysis and 'pro forma' balance have been carried out, Omniaprivilege takes on the detailed planning of investment return through an advanced analysis of management and an optimization of resources.

OMNIAPRIVILEGE HCM, a leader in planning and project direction with over 20 buildings completed in 12 countries and 3 continents, offers its high-level competencies for project management and technical assistance to optimize management costs and maximize mid and long-term investment turnover.

Services provided by OMNIAPRIVILEGE HCM:

• - Designing of rooms, restaurant interiors, meeting rooms, reception halls and wellness centres;

• - Coordination of architects, engineers, territory planners and/or interior designers;

• - Coordination of layout, including purchasing of furniture and equipment for rooms, kitchen, halls, laundry and commercial area;

• - Coordination of all computerized areas: reception, restaurant, administration;

• - Coordination of management systems: phones, lock & key systems, audio-visual and security systems;

• - Overseeing of wiring and automated censor systems using state of the art, energy-efficient technology ensuring safety and facility.

Revenue management is a field in continuous evolution which closely analyzes commercial strategies, market variations and demographic indicators that allow hotels and other receiving establishments to optimize cost/return management. In short, Revenue or Yield Management is the ideal solution for increasing a hotel's returns in that it provides mathematical data which make it possible to set measurable goals. OMNIAPRIVILEGE HCM offers advanced solutions and resources to compete in these areas including highly efficient online services pertaining to Revenue / Yield Management which allow direct monitoring of returns and productivity.

Through strategic marketing consulting for hotels, OMNIAPRIVILEGE HCM will help you evaluate and position your establishment in the relative markets, transforming it into a brand capable of transmitting personality and thus rendering it more commercially effective. Together we will come up with the best PR strategy by setting goals and studying the Target group. In the last phase we will choose the most appropriate media sources to obtain the most effective market penetration.

The current competitiveness and globalization of European and inter-continental markets give rise to the necessity of professionalizing the sales departments of small and mid-sized companies which all too often remain limited to traditional negotiation principles with a client/supplier relationship which leaves no room for growth or expansion of margins.

OMNIAPRIVILEGE HCM can contribute towards these costs and those of representation by centralizing your sales department with a system of outsourcing of resources and expertise.

Maintaining a Sales & Marketing department can sometimes be economically challenging for small-sized companies.

We begin by interviewing the owners or management of the company to get an idea of the relative budget and assist in its creation. This allows us to precisely define the requested professional profiles. We then send out an international search and implement a screening system. A selection of potential candidates is then organized using a variety of psycho-metric, social dynamics and motivational tests.

Together with the owners or management we define internal, external or subsidized formation programs based on operative standard manuals. Specialized formation and team-building techniques are applied in every phase of the project, from pre-opening to ordinary management. We coordinate the relevant activities and create ad hoc formation courses within the company according to business analyses and the specific needs of the client.

OMNIAPRIVILEGE HCM's main objective in the formation of collaborators is to bring in highly prepared young professionals possessing a combination of theory, business and practical skills so as to guarantee the ongoing future professionalism of the represented companies.

Our company also provides high quality catering and refreshment services with many years experience in direct management of such operations, internal and otherwise, to hotel establishments.

With particular attention given to the conceptualization and yield of the project managed or assisted by us, OMNIAPRIVILEGE HCM and its professionals offer assistance and organizational support for operative solutions ranging from management control to promotion aimed at boosting revenue share thus creating veritable profit generators.

Other services provided by Omniaprivilege:

• - HACCP consulting and assistance;

• - Fire-prevention and first-aid courses, safety plans;

• - Fixing of precise goals and action plans for all departments;

• - Acquiring of commercial licenses for restaurants and bars;

• - Coordination of supply and purchasing centres;

• - Mediation with potential dealers.